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bill increse of nearly 50%???
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- bill increse of nearly 50%???
bill increse of nearly 50%???
05-06-2021 1:50 PM
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I have just had notification of my June bill - £34.95 instead of my normal £24.95. I had to take a new contract when we moved home in December and that increased the price by £2.00/month. OK we swallowed that but now after 6mths £10/month has been added - not acceptable!!! Please rectify this asap
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Re: bill increse of nearly 50%???
06-06-2021 3:43 PM
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Thanks for your post @janfur and welcome to our Community Forums
I'm sorry to see what's happened. I've refunded the overcharge now you should get in your bank within the next 3 to 5 working days either before we take your payment or shortly after.
Let us know if there are any further issues.
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- bill increse of nearly 50%???