autoemails re mailbox capacity
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autoemails re mailbox capacity
08-01-2021 11:31 AM
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Can anyone tell me why I keep getting autoemails from plus.net re my mailbox capacity in spite of my having deleted a lot after the first such email ? Apologies for my lack of technical understanding but this only started recently and I don't know why.
Thanks in advance.
Re: autoemails re mailbox capacity
08-01-2021 12:31 PM
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Did you remember to clear the deleted items box? Unless you do this you just move them from one place to another .
Right click deleted items then click empty.
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Re: autoemails re mailbox capacity
08-01-2021 4:41 PM
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If Trash is the same as deleted items (!), yes, I've emptied it regularly. Thanks.
Re: autoemails re mailbox capacity
08-01-2021 10:25 PM
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If it’s called Trash then I suspect you’re deleting your mail from a mail client not the server which may not be setup to automatically sync together.
Are you going to the server at webmail.plus.net?
Re: autoemails re mailbox capacity
09-01-2021 11:35 AM
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@Thrall wrote:
Are you going to the server at webmail.plus.net?
If it's a reasonable Email client there should be no need to use the Webmail interface. I use a mix of Thunderbird or MSOulook across a number of Mail accounts and Mailboxes and very rarely need to use webmail?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: autoemails re mailbox capacity
10-01-2021 10:37 AM
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Unless their emails are setup as POP3 not IMAP
Re: autoemails re mailbox capacity
15-01-2021 9:41 AM
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Sorry for delay in replying. No, I've never used webmail server. When a friend set up my new laptop with Windows 10, there was a problem trying to link my old plusnet email from Windows 7 so he had to set up gmail, but kept the plusnet address so I could still receive emails going to that address. I'm sorry I don't understand any of the technical stuff at all and my friend is away at university now. I guess I'll have to contact the Plusnet Network Operations Team as it says in these autoemails for help. Thanks for all the replies.
Re: autoemails re mailbox capacity
17-01-2021 12:40 AM
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Login to webmail at webmail.plus.net and check your emails you’ve deleted are in fact deleted.
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