an error has occurred
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an error has occurred
12-04-2021 9:21 PM
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i want to be able to use my online account but all i got is this message,
An error has occurred
You can't change your products for the moment, you have an order which is currently being processed. Please try again later.
this has been on for months!
Re: an error has occurred
12-04-2021 9:26 PM
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@ajtuckwell A common issue that requires a staff member to fix.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: an error has occurred
12-04-2021 9:28 PM
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lets hope they do
Re: an error has occurred
13-04-2021 9:14 AM
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Hey @ajtuckwell
Thanks a lot for reaching out and for advising us of this. I've now taken the necessary steps to have this issue resolved for you.
Everything should be sorted by the end of the week. Please accept my apologies for any inconvenience caused.
Adam - Plusnet Leeds
Re: an error has occurred
14-04-2021 2:43 PM
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@adam945, I believe I, too, have the same issue... I'm trying to purchase the static IP add-on.
Re: an error has occurred
17-04-2021 7:50 PM
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the fix only lasted a day. logged in today and same message stopping me from using account .
Re: an error has occurred
18-04-2021 11:49 PM
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