account cancelled?

[#1]

hi i recently moved to sky last week, i tried to sign into my account to find out what my final bill will be and find out that you have cancelled my account, so i cant even log in to find out the details of my final bill? can someone look into this and send me the details of my final bill, thank you

[#2]

Hi there,
This is because there's nothing further to pay as the account has been closed. Do you want an invoice of the last payment you made to be e-mailed to the contact address on your account?
Adam

[#3]

thanks for quick reply, yes please adam  thanks

[#4]

Sorted.
can you reply to this thread to confirm that you've received the message please?
Adam

[#5]

hi thanks adam, just recieved invoice, for £14.49 however it states this price was for a charge for the period 18-05-2011 to 17-06-2011
my line cancelled on the 10th of june? so why was i charged the full £14.49 , there should be a reduction for the days not used should it not?

[#6]

Hi there,
I've just refunded you £5.26 for the 8 days between the service ceasing and the end of the payment period, sorry that was charged. Hope that sorts it for you