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Your Internet Connection is due to be terminated message

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milesr3
Dabbler
Posts: 12
Thanks: 3
Fixes: 1
Registered: ‎07-12-2018

Your Internet Connection is due to be terminated message

Just received a recorded message from BT telling me that my Internet Connection is going to be terminated today. This is a mistake, right?
6 REPLIES
Pete99
Newbie
Posts: 5
Fixes: 1
Registered: ‎06-08-2015

Re: Your Internet Connection is due to be terminated message

Fix

It's some sort of scam, ignore it, had one a few weeks ago, American sounding synthetic voice saying the same and to press a button to contact an engineer, I put the phone down.

milesr3
Dabbler
Posts: 12
Thanks: 3
Fixes: 1
Registered: ‎07-12-2018

Re: Your Internet Connection is due to be terminated message

Thanks!
jab1
Aspiring Hero
Posts: 2,419
Thanks: 674
Fixes: 12
Registered: ‎24-02-2012

Re: Your Internet Connection is due to be terminated message

PURE spam, @milesr3 -BT would never phone you and send a bland message out like that, and in any case, your contract is with Plusnet, not BT.

Have a look at this site for an idea of how many of these calls are about, and the advice offered: http://uk.whocalledme.net/

John
Plusnet Help Team
Plusnet Help Team
Posts: 810
Thanks: 169
Fixes: 36
Registered: ‎26-03-2018

Re: Your Internet Connection is due to be terminated message

Hi @milesr3

 

Your account notes dont show anyone being inside your account for a good week or so - so I'd be inclined to agree with what's been said above. 

 

You may want to look into Plusnet Call Protect so that you can block these numbers after they have called you. 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
milesr3
Dabbler
Posts: 12
Thanks: 3
Fixes: 1
Registered: ‎07-12-2018

Re: Your Internet Connection is due to be terminated message

Thanks for the replies. My wife answered the call and hung up. I just had a tiny nagging doubt after the recent billing and website issues.
JohnofYork
Grafter
Posts: 27
Thanks: 5
Registered: ‎03-06-2016

Re: Your Internet Connection is due to be terminated message

Blocking the number is fine, when there is one to block - even though I suspect that soime of them are spoofed.. We've been getting a spate of these "compromised intyernet connection" scam calls lately..

I block the number afterwrds. The latest one came from an witheld number.

I would like to block those en masse, but places like my doctors, the hospiutal and even my workplace also withold their numbers.

isn't technology almost wonderful.