Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
You're charging me for services I no longer have
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: You're charging me for services I no longer ha...
You're charging me for services I no longer have
02-09-2015 8:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello
I migrated my fibre bb on the 8th august
I migrated my home phone on the 10th August
I've been charged for fibre broadband at £24.99 on 28th September!?
You're charging me for a service I no longer use or have with you, please fix this, I have a fixed IP and there's be zero data thoughput on this account
Thanks
John
I migrated my fibre bb on the 8th august
I migrated my home phone on the 10th August
I've been charged for fibre broadband at £24.99 on 28th September!?
You're charging me for a service I no longer use or have with you, please fix this, I have a fixed IP and there's be zero data thoughput on this account
Thanks
John
Message 1 of 5
(1,332 Views)
4 REPLIES 4
Re: You're charging me for services I no longer have
02-09-2015 8:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You are not alone.
Message 2 of 5
(919 Views)
Re: You're charging me for services I no longer have
02-09-2015 9:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
yes, and it's gaining interest in PNs bank account instead of mine
Message 3 of 5
(919 Views)
Re: You're charging me for services I no longer have
04-09-2015 6:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Seriously....
Just been on the phone and told we should get a refund in a couple of weeks.
Just been on the phone and told we should get a refund in a couple of weeks.
Message 4 of 5
(919 Views)
Re: You're charging me for services I no longer have
07-09-2015 9:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm sorry this wasn't picked up. Looks like it's been sent back via Direct Debit. Feel free to let me know if it's not back within the two week timescale.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 5 of 5
(919 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: You're charging me for services I no longer ha...