You cannot make any changes to your account while there is a phone order in progress.
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You cannot make any changes to your account while there is a phone order in progress.
24-03-2021 7:56 PM
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Hi,
I've had the above message on my account for a few weeks now. Looks like Plusnet Call Protect is Awaiting Activation.
Please can you fix so I'm able to update my account again.
Re: You cannot make any changes to your account while there is a phone order in progress.
25-03-2021 8:29 AM
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Thanks for your post @DeadlyD1
This has been raised to the relevant team and should be resolved within the next couple of days
Apologies for any inconvenience caused
Re: You cannot make any changes to your account while there is a phone order in progress.
25-03-2021 8:41 AM
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Moderators Note
This topic has been moved from Home Phone to My Account / Billing
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: You cannot make any changes to your account while there is a phone order in progress.
27-03-2021 5:21 PM
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Hi,
I've now received emails indicating that Plusnet Call Protect will be removed.
Can I confirm that the call features I require are :-
1. Caller Display (currently active)
2. Voicemail (Awaiting Activation)
3. Plusnet Call Protect (Awaiting Activation)
Please update and confirm once done.
Thanks.
Re: You cannot make any changes to your account while there is a phone order in progress.
05-04-2021 3:44 PM
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I have had this message on my account for longer than I can remember. Have been assured it would be fixed but that has not happened. Will someone take pity on me before I decide to leave Plusnet out of frustration!
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