You cannot make any changes to your account while there is a phone order in progress.

[#1]

Hi,

I've had the above message on my account for a few weeks now. Looks like Plusnet Call Protect is Awaiting Activation.

Please can you fix so I'm able to update my account again.

[#2]

Thanks for your post @DeadlyD1

This has been raised to the relevant team and should be resolved within the next couple of days

Apologies for any inconvenience caused

[#3]

Moderators Note

This topic has been moved from Home Phone to My Account / Billing

[#4]

Hi,

I've now received emails indicating that Plusnet Call Protect will be removed.

Can I confirm that the call features I require are :-

1. Caller Display (currently active)

2. Voicemail (Awaiting Activation)

3. Plusnet Call Protect (Awaiting Activation)

Please update and confirm once done.

Thanks.

[#5]

I have had this message on my account for longer than I can remember. Have been assured it would be fixed but that has not happened. Will someone take pity on me before I decide to leave Plusnet out of frustration!