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You cannot make any changes to your account while there is a phone order in progress

FIXED
dparnell
Newbie
Posts: 6
Registered: ‎30-07-2015

You cannot make any changes to your account while there is a phone order in progress

‎05-11-2020 4:50 PM

I'm currently getting "You cannot make any changes to your account while there is a phone order in progress" even though my account has been active without changes for a few months.  Can someone fix this please?

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BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: You cannot make any changes to your account while there is a phone order in progress

Fix

‎06-11-2020 4:15 PM

Hi @dparnell, thanks for getting in touch and I'm sorry to hear you're having issues when looking to make a change on your account recently. I've looked into this for you and raised a ticket on your account that requires your attention that can be seen here.
I look forwards to hearing form you.

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