You can't change your products for the moment, you have an order which is currently being processed.

[#1]

Please help.

I've been getting this message for ages and so I can't start a new contract

[#2]

Moderators Note

This topic has been moved from Everything Else to My Account/ Billing 

[#3 · Accepted solution]

Hi @skeggyman

Sorry about that, I've just sorted it out for you now though if you'd like to give it another go.

[#4]

Thank you so much.  Great that I now know how to get stuff fixed

[#5]

No worries at all @skeggyman

Give us a shout if you need anything else.