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Yet to receive my reward card

elsmandino
Newbie
Posts: 4
Registered: ‎22-09-2017

Yet to receive my reward card

‎30-09-2022 1:53 PM

Hi there.

I have had my account for a number of months, now, but have yet to receive the reward card that was discussed when I set things up.

Any assistance with this would be much appreciated.

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Mav
Moderator
Moderator
Posts: 22,725
Thanks: 4,884
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Registered: ‎06-04-2007

Re: Yet to receive my reward card

‎01-10-2022 4:34 PM

Moderator's note(s):

Thread moved from Everything Else to My Account/Billing.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 867
Fixes: 223
Registered: ‎27-04-2007

Re: Yet to receive my reward card

‎02-10-2022 1:00 PM

Hi @elsmandino, I've just had a look into this for you and need to respond with some account sensitive information so I've added a support ticket to your account which you can check here: https://www.plus.net/wizard/?p=view_question&id=228058745

 

Adam - Plusnet Sheffield

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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