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Yet another case of overcharging - check your bills!

puzzledoff
Grafter
Posts: 51
Registered: 11-03-2015

Yet another case of overcharging - check your bills!

New customer.  Line rental paid in advance.  First invoice charges me another £15.95 for line rental - and I know there are others who've also been double-charged like this.
All this, quite apart from Plusnet not paying up the promised Amazon vouchers.
Just what sort of company have I switched to?  It won't pay its debts and it overcharges its customers right from the start - is it always like this?
2 REPLIES
Mayfly
Pro
Posts: 1,127
Thanks: 100
Fixes: 1
Registered: 04-06-2009

Re: Yet another case of overcharging - check your bills!

I have a small problem with my mothers account but it's am irritation rather than a problem. I've been with PN since 2006/7 I think it was and never had a billing problem with my account.
Even the cash back for my mothers account ran smoothly and was paid before the due date.
Plusnet Help Team
Plusnet Help Team
Posts: 1,852
Thanks: 4
Registered: 24-07-2014

Re: Yet another case of overcharging - check your bills!

I'm sorry to see you've had problems - I note that this has been addressed on your account to get it all sorted for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team