cancel
Showing results for 
Search instead for 
Did you mean: 

Yet another case of overcharging - check your bills!

puzzledoff
Grafter
Posts: 51
Registered: 11-03-2015

Yet another case of overcharging - check your bills!

New customer.  Line rental paid in advance.  First invoice charges me another £15.95 for line rental - and I know there are others who've also been double-charged like this.
All this, quite apart from Plusnet not paying up the promised Amazon vouchers.
Just what sort of company have I switched to?  It won't pay its debts and it overcharges its customers right from the start - is it always like this?
2 REPLIES
Mayfly
Aspiring Pro
Posts: 1,085
Thanks: 67
Fixes: 1
Registered: 04-06-2009

Re: Yet another case of overcharging - check your bills!

I have a small problem with my mothers account but it's am irritation rather than a problem. I've been with PN since 2006/7 I think it was and never had a billing problem with my account.
Even the cash back for my mothers account ran smoothly and was paid before the due date.
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Yet another case of overcharging - check your bills!

I'm sorry to see you've had problems - I note that this has been addressed on your account to get it all sorted for you.
 Tony
 Plusnet Support