Yet another billing issue

[#1]

Last month my services were hard restricted in error as admitted by plusnet which caused 2 charges to be applied to my account which were then re-credited back but now on this months bill you have reapplied the 2 fees to my account which i am not very happy about unless this billing issue is resolved i will be getting back in contact with the person at the CEO Office who dealt with my last complaint about the billing issue .

[#2]

@jamesanstee,

I can't go into too much detail on your post because it's account specific. That means I've had to raise a ticket on your account. 

[#3]

i click and it says error with this question

[#4]

sorry wrong issue!

[#5]

@andrewpurkis201,

I think you've noticed that link is not for your account so won't work. I can see you've started your own post so we'll update that shortly once it's at the top of the queue.