Wrong charge

Julie2095 · ‎12-07-2021

I renewed my contract at original price £22.99 and aug bill is £24.47? Why is this ?

Gandalf · ‎21-04-2017

Thanks for your post @Julie2095 and welcome to our Community Forums.

I'm sorry to see your bill has increased.

I've looked into this for you and I've dropped you an email under the ticket ref 216075396

Let us know if you've got any further queries.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

Re: Wrong charge