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Wrong Bill ?

FIXED
morgan24
Dabbler
Posts: 10
Thanks: 2
Registered: ‎24-04-2020

Wrong Bill ?

hi my contract is 18 months for £35.99 a month, however this month I've been charged £40.63 not really complaining but just wondered if someone could check it for me. Thank you.

3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,156
Thanks: 9,149
Fixes: 1,473
Registered: ‎21-04-2017

Re: Wrong Bill ?

Fix

Hello, I'm sorry to see your bill's higher than normal. 

I've looked into this for you and I've dropped you an email under the ticket ref 216040908 with some detail.

Let us know if you've got any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
morgan24
Dabbler
Posts: 10
Thanks: 2
Registered: ‎24-04-2020

Re: Wrong Bill ?

Thank you for explaining that it's not a problem 😁

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,156
Thanks: 9,149
Fixes: 1,473
Registered: ‎21-04-2017

Re: Wrong Bill ?

No problem at all @morgan24 

Let me know if there are further issues or anything else you'd need help with Cheesy

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team