Wrong Bill ?

[#1]

hi my contract is 18 months for £35.99 a month, however this month I've been charged £40.63 not really complaining but just wondered if someone could check it for me. Thank you.

[#2 · Accepted solution]

Hello, I'm sorry to see your bill's higher than normal. 

I've looked into this for you and I've dropped you an email under the ticket ref 216040908 with some detail.

Let us know if you've got any further queries.

[#3]

Thank you for explaining that it's not a problem 😁

[#4]

No problem at all @morgan24 

Let me know if there are further issues or anything else you'd need help with