I'm sorry for the delay in getting back to you. We don't have access to the contract renewal offers from here, but our customer options team will be able to look into this for you. Their direct number is 0800 013 2632 and they are open between the following hours:
Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 19:00
Sunday: 09:00 - 18:00
Alternatively, I can arrange for somebody from this team to give you a call back if you send me a private message with the best contact number to reach you on and the best sort of time for a call.
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| Emily D|
Plusnet Help Team