cancel
Showing results for 
Search instead for 
Did you mean: 

Would a plusnet person take a look and see if this is ok?

skycatcherx
Dabbler
Posts: 14
Registered: ‎16-10-2015

Would a plusnet person take a look and see if this is ok?

Hi,
Would someone have a look at my account - username "roryshannon" as the account sees to be stuck at "checking your details" and has been for over a week. The trouble ticket #113855706 refers. I would like to know if this looks OK for both telephone and BB service on 25/11.
Thanks,
Rory
3 REPLIES 3
Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Would a plusnet person take a look and see if this is ok?

Checking now, will post back shortly.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Would a plusnet person take a look and see if this is ok?

Everything looks in order, I've just updated the order trackers to reflect this and both the phone and broadband are due for the 25th.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
skycatcherx
Dabbler
Posts: 14
Registered: ‎16-10-2015

Re: Would a plusnet person take a look and see if this is ok?

Thanks Chris for the speedy reply!  Smiley