Will my broadband speed reduce with new contract
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Will my broadband speed reduce with new contra...
Will my broadband speed reduce with new contract
29-12-2020 11:47 AM - edited 29-12-2020 11:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Got an email from Plusnet suggesting a better broadband/line rental package.
In the email it says my current out-of-contract package has: "Unlimited broadband with average speeds of 10Mb".
However, website says my current package has estimated download speed of 3-4Mb.
Website also says the suggested new lower price contacted package has estimated download speed of 3-4Mb.
I Ran the broadband speed test which gave download speed of 6.77Mbps.
My question is: if I change my contract to this new one, are my download speeds going to be lower than current package?
Thanks for any help.
Re: Will my broadband speed reduce with new contract
29-12-2020 11:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Okay If you stay on ADSL, as I assume from the figures quoted is your current connection, merely agreeing to this new package will have no effect. All providers under-estimate your speed so that if it drops they can still say 'you're within estimate' and they don't have do anything until the service totally fails.
Re: Will my broadband speed reduce with new contract
29-12-2020 12:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That was quick, thanks very much for your help.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Will my broadband speed reduce with new contra...