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Will I lose my 12 month's half price if I change to an unlimited product?

petertr2000
Dabbler
Posts: 22
Registered: ‎01-11-2012

Will I lose my 12 month's half price if I change to an unlimited product?

As title - I'm currently on
Extra - £11.49 per month -  60GB Usage Allowance
But I pay £5.74 as I have a half price deal for the first year.

Will I have to pay full price if I change to a new product?
TIA
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Will I lose my 12 month's half price if I change to an unlimited product?

Hi there,
I'm afraid if you move to one of the new products you will lose the discount, yes, though I'd say it'd be worth giving our support team a call and seeing if there's anything they can do to help?
petertr2000
Dabbler
Posts: 22
Registered: ‎01-11-2012

Re: Will I lose my 12 month's half price if I change to an unlimited product?

Thanks, thought as much.
Its ok, I'll stick to overnight downloading.  Fibre should arrive in my area of Peterlee eventually.............  Only been 8 months since the rest of the town got it.