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Why is My Router Still Showing as Hardware Dispatch Pending after 7 weeks?

marktiz
Newbie
Posts: 3
Registered: ‎13-06-2012

Why is My Router Still Showing as Hardware Dispatch Pending after 7 weeks?

Why have I not received my Plusnet 2704N Router more than 7 weeks after ordering? It is still showing as Hardware Dispatch Pending? The order number is HW36194818
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Why is My Router Still Showing as Hardware Dispatch Pending after 7 weeks?

Sorry but the order wasn't sent correctly for the router. I've ordered it now and due to the delay have refunded the P&P charge. Sorry for the delay receiving this.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.