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Why does my broadband have a limit, when I am signed up for unlimted.

bailey34
Newbie
Posts: 2
Registered: ‎01-02-2014

Why does my broadband have a limit, when I am signed up for unlimted.

I am so confused to why I am signed up for unlimited Broadband and my graph showed how much I have used so far, what is going on, Iam on unlimited Broadband or not. I have paid for unlimited.
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

Do you mean this one https://portal.plus.net/view_my_broadband_usage/index.php see picture of mine
Or are you looking at one which shows your usage allowance as zero - if this then that is because the field will only accept a number and any other number would imply a limit
If however if your question is why does it show usage when I am on unlimited - then the answer is that a lot of us want to know how much we have used
bailey34
Newbie
Posts: 2
Registered: ‎01-02-2014

Re: Why does my broadband have a limit, when I am signed up for unlimted.

Yes, thanks for your help. I understand now.
dick:quote
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: ‎07-04-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

I'm confused as I am on a limited package of 10GB but showing a usage allowance of 0 and if I look at my current package it show a limit of 2GB.  Huh
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

Can you post a screen shot
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: ‎07-04-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

I'm on an old Broadband your way which was 2GB but took up the offer several years ago to up it to 10GB
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

That one - God knows  Grin
I suspect that some of the changes for the new products mucked yours up