cancel
Showing results for 
Search instead for 
Did you mean: 

Why does my broadband have a limit, when I am signed up for unlimted.

bailey34
Newbie
Posts: 2
Registered: ‎01-02-2014

Why does my broadband have a limit, when I am signed up for unlimted.

I am so confused to why I am signed up for unlimited Broadband and my graph showed how much I have used so far, what is going on, Iam on unlimited Broadband or not. I have paid for unlimited.
6 REPLIES 6
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

Do you mean this one https://portal.plus.net/view_my_broadband_usage/index.php see picture of mine
Or are you looking at one which shows your usage allowance as zero - if this then that is because the field will only accept a number and any other number would imply a limit
If however if your question is why does it show usage when I am on unlimited - then the answer is that a lot of us want to know how much we have used
bailey34
Newbie
Posts: 2
Registered: ‎01-02-2014

Re: Why does my broadband have a limit, when I am signed up for unlimted.

Yes, thanks for your help. I understand now.
dick:quote
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

I'm confused as I am on a limited package of 10GB but showing a usage allowance of 0 and if I look at my current package it show a limit of 2GB.  Huh
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

Can you post a screen shot
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

I'm on an old Broadband your way which was 2GB but took up the offer several years ago to up it to 10GB
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why does my broadband have a limit, when I am signed up for unlimted.

That one - God knows  Grin
I suspect that some of the changes for the new products mucked yours up