Why do I pay £12-99 a month?
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Why do I pay £12-99 a month?
03-10-2011 8:55 AM
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Geoff
Re: Why do I pay £12-99 a month?
03-10-2011 8:59 AM
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From the broadband only page:
Quote Plusnet Value: If you live in a low cost area it costs £6.49 a month. If you live outside one of these areas it costs £6.49 a month for the first three months, then £10.79 or £12.99 a month depending on where you live. See how we compare on price in your area.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Why do I pay £12-99 a month?
03-10-2011 11:53 AM
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Geoff
Re: Why do I pay £12-99 a month?
03-10-2011 12:32 PM
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(I hope you got her to quote you as a referral so you got money off your monthly charge!)
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Why do I pay £12-99 a month?
03-10-2011 12:43 PM
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Quote from: geoffg When my Sister-in-Law enquires about Plus Net Broadband, she is offered 10gb for £6.49 a month. Why, then, do I pay £12.99 a month for 10gb? She lives about 500 yards away from me and is on the same telephone exchange.
We have had a recent offer where we have been offering Market 2 customers Market 3 prices. I imagine that's what it will be.
Jojo
Re: Why do I pay £12-99 a month?
03-10-2011 2:24 PM
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Quote 2. What's a Low Cost Area?
Market 2 and Market 3 exchanges are classed as Low Cost Areas for residential accounts.
Market 3 exchanges are classed as Low Cost Areas for business accounts.
The increased competition in these exchanges allows us to offer better prices on our broadband packages in these areas.
(Before 12th July 2011, we only considered market 3 exchanges as low cost areas for residential accounts.)
Plusnet do not appear to have been very open and honest about the reduction in price for existing customers on a market 2 exchange. They need to contact Plusnet to have their monthly price reduced (which has been available since 12 July 2011) whilst new customers on a market 2 exchange automatically qualify for the new price.
Re: Why do I pay £12-99 a month?
07-10-2011 2:54 PM
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"I have now changed the pricing for your Value package to �6.49 per month."
Result I'd say!!
Geoff
Re: Why do I pay £12-99 a month?
04-11-2011 2:19 PM
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Re: Why do I pay £12-99 a month?
07-11-2011 5:55 PM
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Quote being charged twice as much
unfortunately thats because the wholesale cost is different on a Market 2/3 exchange, to that on a Market 1 exchange...
Pressure from OFCOM might help, but BT has to make money somehow
Regards
Re: Why do I pay £12-99 a month?
07-11-2011 7:23 PM
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edit: 5 minutes later I have had an answer and I am now on £6.49 from my next payment on the 12th. How good is that!
Re: Why do I pay £12-99 a month?
07-11-2011 7:57 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Why do I pay £12-99 a month?
07-11-2011 8:08 PM
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No, it's worse than just that !
The chances are that if you are unfortunate enough to be on a Market-1 exchange (like me), then you are also likely to be last in line to be upgraded to 21CN, and probably NEVER to get fibre.
So not only are we currently paying TWICE as much as the people on Market-2/3, but we are stuck indefinitely with "up to 8Mbps" while everyone else gets "up to 24Mbps" - so only receiving a THIRD of the service as well !
If life was fair, then us Market-1 customers on 20CN, should be paying 2/3 the subscription of a Market-3 customer on 21CN
Re: Why do I pay £12-99 a month?
07-11-2011 8:15 PM
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Re: Why do I pay £12-99 a month?
07-11-2011 8:28 PM
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Re: Why do I pay £12-99 a month?
07-11-2011 8:41 PM
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