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Why am I getting chased by Oriel Collections for money I don't owe.

virnik
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Posts: 1
Thanks: 1
Registered: ‎18-08-2020

Why am I getting chased by Oriel Collections for money I don't owe.

I have phoned up support on several occasions to check that I do not owe any money after your failure to collect money due to your account system failure, and I have been assured that this is the case.  Now I am recieving debt collection emails.

I suspect this is a continuation of the billing system failure in your accounting last year. 
Please can you finally fix this as I am running out of patience arfter the mess-up with moving me to my new account.