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White Screen of death

Highlighted
Rising Star
Posts: 128
Thanks: 32
Fixes: 1
Registered: ‎11-11-2018

Re: White Screen of death

Hi, 

This problem seems to be fixed, all working normally, 

Chris

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Dabbler
Posts: 15
Thanks: 4
Fixes: 1
Registered: ‎07-12-2018

Re: White Screen of death

Working for me. I have now downloaded my January bill.
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Community Gaffer
Community Gaffer
Posts: 5,424
Thanks: 752
Fixes: 9
Registered: ‎04-04-2007

Re: White Screen of death

Thanks for the help debugging this one @pjmarsh Smiley

Kelly Dorset
Broadband Service Manager
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Dabbler
Posts: 15
Thanks: 10
Registered: ‎25-09-2014

Re: White Screen of death

Thank you, appears to be running OK for me.

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Aspiring Pro
Posts: 558
Thanks: 29
Fixes: 3
Registered: ‎20-04-2012

Re: White Screen of death

Can also confirm it is now working for me too.

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Rising Star
Posts: 106
Thanks: 27
Registered: ‎03-11-2018

Re: White Screen of death

The white screen problem has gone for me to. It's just a shame that they couldn't fix my billing date been stuck in the past while they where at it. Sick of seeing December 12th everytime I login.
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Hooked
Posts: 5
Thanks: 1
Registered: ‎24-01-2019

Re: White Screen of death

Fixed for me as well. Thank you

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Grafter
Posts: 51
Thanks: 6
Registered: ‎07-09-2018

Re: White Screen of death

It is now working for me too.

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Dabbler
Posts: 12
Thanks: 5
Registered: ‎20-01-2019

Re: White Screen of death

Regret it's not fixed my problemCry

 

 1 Page update remains very slow.

 

 2 Products still not displayed ->

 

 

Screenshot 2019-01-20 at 18.32.20.png

 

 3 Unbilled calls displays but does not show calls.

 

 4 Broadband usage does display and update usage.Smiley

 

Highlighted
Grafter
Posts: 85
Thanks: 6
Registered: ‎12-10-2012

Re: White Screen of death

Fixed for me but no january bill and i can't log back in will retry later.

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Newbie
Posts: 3
Thanks: 1
Registered: ‎26-01-2019

Re: White Screen of death

Working for me too now - thanks for fixing.

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Dabbler
Posts: 15
Thanks: 3
Registered: ‎27-01-2019

Re: White Screen of death

Working for me on Chrome, where I have no cache or cookies. Doesn't work on firefox, presumably I would need to clear my cache.

 

Thank you very much for your effeorts in sorting this out.

.

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Grafter
Posts: 43
Thanks: 10
Fixes: 1
Registered: ‎20-07-2018

Re: White Screen of death

Thanks for the update and I can confirm it is working for me now.

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Dabbler
Posts: 17
Thanks: 4
Registered: ‎31-12-2012

Re: White Screen of death

I can confirm that it is also working for me using Microsoft Edge, Firefox and Opera but not with IE11.

Thanks for the update

Regards

Garry

 

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Moderator
Moderator
Posts: 29,371
Thanks: 2,943
Fixes: 442
Registered: ‎14-04-2007

Re: White Screen of death

I can now view billing in Firefox.

however I logged out of my account and into my daughter's account (which worked ok)'

Having logged back out I can't log into either account as the system says "username or password incorrect"

I'll try again in the morning.

 

 

 

 

 

 

Customer and Forum Moderator. Windows 10 Firefox 76.0.1 (64-bit)

Life is tough enough without adding Linux into the mix.