White Screen of death
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Re: White Screen of death
29-01-2019 4:50 PM
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Hi,
This problem seems to be fixed, all working normally,
Chris
Re: White Screen of death
29-01-2019 4:53 PM
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Re: White Screen of death
29-01-2019 4:58 PM
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Thanks for the help debugging this one @pjmarsh
Ex-Broadband Service Manager
Re: White Screen of death
29-01-2019 4:59 PM
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Thank you, appears to be running OK for me.
Re: White Screen of death
29-01-2019 5:15 PM
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Can also confirm it is now working for me too.
Re: White Screen of death
29-01-2019 5:16 PM
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Re: White Screen of death
29-01-2019 5:35 PM
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Fixed for me as well. Thank you
Re: White Screen of death
29-01-2019 5:38 PM
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It is now working for me too.
Re: White Screen of death
29-01-2019 5:40 PM
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Regret it's not fixed my problem
1 Page update remains very slow.
2 Products still not displayed ->
3 Unbilled calls displays but does not show calls.
4 Broadband usage does display and update usage.
Re: White Screen of death
29-01-2019 5:45 PM
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Fixed for me but no january bill and i can't log back in will retry later.
Re: White Screen of death
29-01-2019 7:11 PM
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Working for me too now - thanks for fixing.
Re: White Screen of death
29-01-2019 7:48 PM
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Working for me on Chrome, where I have no cache or cookies. Doesn't work on firefox, presumably I would need to clear my cache.
Thank you very much for your effeorts in sorting this out.
.
Re: White Screen of death
29-01-2019 8:02 PM
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Thanks for the update and I can confirm it is working for me now.
Re: White Screen of death
29-01-2019 9:55 PM
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I can confirm that it is also working for me using Microsoft Edge, Firefox and Opera but not with IE11.
Thanks for the update
Regards
Garry
Re: White Screen of death
29-01-2019 11:58 PM
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I can now view billing in Firefox.
however I logged out of my account and into my daughter's account (which worked ok)'
Having logged back out I can't log into either account as the system says "username or password incorrect"
I'll try again in the morning.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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