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Wheres the invoice

mathewlisett
Grafter
Posts: 127
Registered: 01-06-2011

Wheres the invoice

I wanted to pay straight away when the new billing period started. but the invoice hasnt come and i cant view whats owed and therefore cant pay the bill.
3 REPLIES
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: Wheres the invoice

Have you looked at Account Details - View Transactions (login required) to see if it's there at all?
You should also have received an email at the address registered on your account.
mathewlisett
Grafter
Posts: 127
Registered: 01-06-2011

Re: Wheres the invoice

last one was 23/06/2012
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Wheres the invoice

It takes some time to process everyone that is due to bill each day, the main billing run has now started so you should get the invoice within the next few hours.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff