Fixed! Go to the fix.
Re: Where's my cashback?
Hi there @Stranger,
If you have signed up via TopCahback, it is the affiliate themselves which handle the cashback being issued.
You would need to follow the steps below to raise a Transaction Query.
- Firstly, go to the Topcashback website and log into your TopCashBack account.
- Select 'Account', which can be found toward the top right of the website.
- Click on 'Customer care'.
- Select the 'View or lodge a claim' option.
Please ensure that you provide your Plusnet username and ensure that all information matches the information which we hold; otherwise, the cashback may be declined.
This is known as a transaction query, a process which can require up to 30 days for confirmation.