Where is my refund!

[#1]

I rang last week about this it's been over a month since I cancelled my order where is my money.I was told I would have it by the 14th of this month but it still has not been refunded not a happy bunny! Question no  185426725 .

[#2]

Moderators Note

This topic has been moved from Broadband to Account / Billing  

[#3]

Hi @lkhawke

I'm sorry to hear that you have not received your refund.

I have updated your account with further information which can be viewed by clicking here.

Please do not hesitate to get back in touch if we can be of further assistance.