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Where is my refund!

lkhawke
Newbie
Posts: 3
Registered: ‎17-11-2018

Where is my refund!

I rang last week about this it's been over a month since I cancelled my order where is my money.I was told I would have it by the 14th of this month but it still has not been refunded not a happy bunny! Question no  185426725 .

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Where is my refund!


Moderators Note


This topic has been moved from Broadband to Account / Billing  

 


 

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Saltariva
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 43
Fixes: 1
Registered: ‎25-04-2017

Re: Where is my refund!

Hi @lkhawke

 

I'm sorry to hear that you have not received your refund.

 

I have updated your account with further information which can be viewed by clicking here.

 

Please do not hesitate to get back in touch if we can be of further assistance.