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Where is my refund!

lkhawke
Newbie
Posts: 3
Registered: ‎17-11-2018

Where is my refund!

I rang last week about this it's been over a month since I cancelled my order where is my money.I was told I would have it by the 14th of this month but it still has not been refunded not a happy bunny! Question no  185426725 .

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,253
Thanks: 4,639
Fixes: 1,176
Registered: ‎11-01-2008

Re: Where is my refund!


Moderators Note


This topic has been moved from Broadband to Account / Billing  

 


 

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Saltariva
Plusnet Help Team
Plusnet Help Team
Posts: 43
Thanks: 9
Fixes: 1
Registered: ‎25-04-2017

Re: Where is my refund!

Hi @lkhawke

 

I'm sorry to hear that you have not received your refund.

 

I have updated your account with further information which can be viewed by clicking here.

 

Please do not hesitate to get back in touch if we can be of further assistance.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sophia A
 Plusnet Help Team