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Where is my refund
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Where is my refund
30-10-2018 2:55 PM
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Still waiting for an email from the billing team - promised in a chat session last week
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Re: Where is my refund
30-10-2018 7:16 PM
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Hi @Kennie
I am really sorry that you are still waiting for a response regarding your refund. I understand that this is extremely frustrating for you.
I can see that the ticket here is with our Billing Team, I would advise that they are working through their workflow and will respond to you as soon as they can.
I do apologise for the inconvenience that this is causing.
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