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Where is my CURRENT Bill?

jennyjen
Newbie
Posts: 2
Registered: ‎14-04-2016

Where is my CURRENT Bill?

Perhaps a stupid question but I've browsed everywhere in my account that would seem logical. How do I view my current bill, i.e. the amount that will be coming out by direct debit next? When I click "View My Bill" all I see is last month's bill. I can't really budget properly because I don't know how much it will be.

Hope I'm just being dumb and overlooking where it is.

4 REPLIES
jennyjen
Newbie
Posts: 2
Registered: ‎14-04-2016

Re: Where is my CURRENT Bill?

Ah, I see that I get an email a week or so before it comes out. But is there still a way to check within my account?

Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Where is my CURRENT Bill?

Because bills (at least for some customers) may include things such as telephone call charges (and possibly other non-recurring charges) it's impossible to provide a definitive bill before your billing date.

From your previous bill you can see what your recurring charges are and, if you have Plusnet telephone you can check call charges 'to date' from the telephone control panel (bear in mind calls made within the last 24 hours may not show).

Call me 'w23'
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VileReynard
Seasoned Pro
Posts: 11,085
Thanks: 279
Fixes: 11
Registered: ‎01-09-2007

Re: Where is my CURRENT Bill?

Superuser
Superuser
Posts: 9,817
Thanks: 1,190
Fixes: 68
Registered: ‎06-04-2007

Re: Where is my CURRENT Bill?

What product option do you need to get this month's bill to date to show on there? My list only shows invoices up to my last billing date. Huh

David