Where is my Amazon voucher Plusnet.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Where is my Amazon voucher Plusnet.
Where is my Amazon voucher Plusnet.
12-01-2015 11:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please be aware Plusnet... I will chase this to the end. Its marred what has been thus far, a very good experience.
Re: Where is my Amazon voucher Plusnet.
12-01-2015 2:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A warm welcome to the forums - have you read this - http://community.plus.net/forum/index.php/topic,112065.msg1187217.html#msg1187217 - or this - http://community.plus.net/forum/index.php/topic,135102.0.html - ?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Where is my Amazon voucher Plusnet.
13-01-2015 11:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry for the delay with the voucher. I can see that you received a reply to your online support ticket yesterday, can you just confirm if you received it or not? If not I can email it to you directly.
Hope this finds you well and please don't hesitate to come back to me if you have any questions.
Warm regards
Sharon
Re: Where is my Amazon voucher Plusnet.
14-01-2015 3:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Where is my Amazon voucher Plusnet.
14-01-2015 3:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Where is my Amazon voucher Plusnet.
14-01-2015 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks
Re: Where is my Amazon voucher Plusnet.
14-01-2015 5:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Where is my Amazon voucher Plusnet.
15-01-2015 9:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry for the length of time it took.
Re: Where is my Amazon voucher Plusnet.
15-01-2015 5:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Where is my Amazon voucher Plusnet.
17-01-2015 11:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Where is my Amazon voucher Plusnet.
17-01-2015 11:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Where is my Amazon voucher Plusnet.
05-02-2015 8:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Why go out of your way to offer an incentive, to then only not fulfill it and damage the relationship and trust of the customer.
Letters of complaint at the ready to post today should this not be resolved!
Re: Where is my Amazon voucher Plusnet.
05-02-2015 8:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Where is my Amazon voucher Plusnet.
05-02-2015 8:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry you've not yet received your vouchers. I'm going to get this followed up asap and will reply to your ticket.
@ukchris
Yes there have been delays with the voucher offer, however this does not mean it's a scam. The majority of people in the threads on here have now received their emails, cashback or vouchers although I am aware there are some outstanding at the moment.
Re: Where is my Amazon voucher Plusnet.
05-02-2015 9:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good Morning.
@dread
I have had a look into your personal situation and have found a resolution, If you would like to take a look at this ticket ID (98529698) It will explain more.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Where is my Amazon voucher Plusnet.