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Where does the LRS information hide.

kmilburn
Grafter
Posts: 902
Thanks: 2
Registered: 30-07-2007

Where does the LRS information hide.

I've checked my account summary and the phone details,  but can't see any indication that I've got the LRS or when it expires.
The only clue that I've got it is the phone product showing a £0 monthly charge!
Am I looking in the wrong places,  or is it a glitch in the system that means it's not showing up.
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,111
Thanks: 443
Fixes: 5
Registered: 04-04-2007

Re: Where does the LRS information hide.

https://portal.plus.net/rentalsaver I think has it!
Kelly Dorset
Broadband Service Manager
hadden
Grafter
Posts: 486
Thanks: 2
Registered: 27-07-2007

Re: Where does the LRS information hide.

When I followed that link it says:
Quote
Good news, you are now able to renew Line Rental Saver.
Your current subscription expires on 14-12-2012.

Then it states the current price and the price from 28th October.
If I click the Add Now button on that page today will the 12 months start at next billing date or from my subscription expiry date?
Will I be charged at the todays price or the price applicable on 15/12/2012?
kmilburn
Grafter
Posts: 902
Thanks: 2
Registered: 30-07-2007

Re: Where does the LRS information hide.

Your right,  that link does show it,  but it's not the easiest link to find.
It turns out, if I get to the right page (after searching for the LRS) and go to the link as if I wanted to add it, I get to the same page,  talk about unintuitve!
Any chance of having the information added to the 'Account Summary' where we're supposed to be able to
Quote
View all the Products & Services you've bought from PlusNet
hadden
Grafter
Posts: 486
Thanks: 2
Registered: 27-07-2007

Re: Where does the LRS information hide.

Sorry, I just noticed an earlier topic and  this topic confirming that renewal can be done now at the current price.