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Where can I find my security details?

vancrack
Hooked
Posts: 8
Registered: 16-02-2015

Where can I find my security details?

I've been paperless from day 1 and I phoned up a while ago to either close my account get a better deal, but I haven't a clue what my passwords or account number or referrence or PIN or whatever the hell they want is. So the lad said he can't deal with me and i've been stuck paying the ever inflating prices since.

Well I've had enough now, so I was wondering if any of that info is accessible on this site and can anyone point me to it please if it is?

Cheers guys...

2 REPLIES
LifeonMars
Aspiring Pro
Posts: 143
Thanks: 40
Fixes: 4
Registered: 07-04-2016

Re: Where can I find my security details?

You should find your username in your email preferences. But can just use your email address you registered

 

Remember that if you change it you will have to change router settings 

Login to Plusnet Member centre with your username and use the forgotten password link

 

https://portal.plus.net/forgotpassword/

Browni
Aspiring Hero
Posts: 2,257
Thanks: 768
Fixes: 45
Registered: 02-03-2016

Re: Where can I find my security details?


@vancrack wrote:

I've been paperless from day 1 and I phoned up a while ago to either close my account get a better deal, but I haven't a clue what my passwords or account number or referrence or PIN or whatever the hell they want is. So the lad said he can't deal with me and i've been stuck paying the ever inflating prices since.

Well I've had enough now, so I was wondering if any of that info is accessible on this site and can anyone point me to it please if it is?

Cheers guys...


Stop your direct debit.

They'll contact you pretty soon!

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy