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Where can I find my current plan price breakdown

MisteryNT
Newbie
Posts: 3
Thanks: 1
Fixes: 1
Registered: ‎08-07-2020

Where can I find my current plan price breakdown

I just changed from ordinary broadband to fibre so the last bill I have is a mix of both. Is there anywhere I can see a breakdown of my current monthly costs broken down into fibre, call plan, line rental, etc or do I need to wait to see my next bill?

1 REPLY 1
grandpajohn
Newbie
Posts: 4
Registered: ‎30-12-2015

Re: Where can I find my current plan price breakdown

Not an answer for you, just sympathetic agreement. I renewed my contract yesterday online and the confirmation email states payment figures wildly different from those I agreed to in the renewal quote dialog. Today I look at My Account in vain trying to find exactly what has been recorded and what will appear in next month's bill. Can't see my contract as it stands today at all, nor a support ticket recording the change as used to be the case in previous years. Here I go picking up the phone .........

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