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When is it safe for me to cancel direct debit

kingkobra
Grafter
Posts: 174
Registered: 23-08-2007

When is it safe for me to cancel direct debit

Now that my account with PN is effectively closed, when will it be safe to cancel the direct debit? My account still says im to be billed on 12th October, my normal billing date. I'm just worried I might be billed as normal, even though the account is closed.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: When is it safe for me to cancel direct debit

there may well be phone charges due on that date so I wouldn't cancel it until after that
Moderator
Moderator
Posts: 18,074
Thanks: 2,617
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Registered: 06-04-2007

Re: When is it safe for me to cancel direct debit

If you do get billed wrongly you can always use the Direct Debit guarantee for a full and immediate refund while getting PN to re-issue the bill correctly.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

kingkobra
Grafter
Posts: 174
Registered: 23-08-2007

Re: When is it safe for me to cancel direct debit

There are phone charges, but wan't sure if they would take that from my card rather than DD. I'll leave it there for the time being anyway. Thanks.