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When does my deal actually run out

Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

When does my deal actually run out

This question isn't as clear as first appears

I started a new 18 month contract on the 7th July 2016 and the first payment where it came into affect was the next billing date

So when does it actually end - on the 7th Jan 2018 or after the next payment following that as it is a serious question as to whether the 18 month contract covers 18 months worth of charges or 17 months

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,948
Thanks: 2,817
Fixes: 441
Registered: 21-04-2017

Re: When does my deal actually run out

Hey Oldjim.

 

I've put that info on this ticket for you

Hope that helps

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: When does my deal actually run out

Yes it does as my problem was looking at the months between the two dates rather than the number of payments under the offer

It just tells me when I need to call customer options to try and get a new deal

Plusnet Help Team
Plusnet Help Team
Posts: 8,948
Thanks: 2,817
Fixes: 441
Registered: 21-04-2017

Re: When does my deal actually run out

No problems Jim

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team