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When do you receive the cash back?

delilahthedog
Newbie
Posts: 1
Registered: ‎12-04-2020

When do you receive the cash back?

I purchased Plusnet Broadband in January with the cashback offer. However, I have not yet received anything. 

When can this be expected? 

 

Thanks

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,061
Thanks: 4,575
Fixes: 1,166
Registered: ‎11-01-2008

Re: When do you receive the cash back?


Moderators Note


This topic has been moved from Fibre to My Account/ Billing 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Rodd
Dabbler
Posts: 11
Thanks: 1
Registered: ‎28-03-2020

Re: When do you receive the cash back?

Plusnet are avoiding Cashback claims like the plague. There has been many on here asking the same question but getting absolutely zero response. On the rare occasion that you get through over the phone you get fobbed off with poor excuses and told someone will call you back, which they never do. They’re so dishonourable it’s shocking. Really wish I’d gone with Sky or someone else more reputable now.