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When do I get my free months for a referral?

gm4jjj
Rising Star
Posts: 686
Thanks: 6
Fixes: 1
Registered: 30-07-2007

When do I get my free months for a referral?

I recently referred someone (through the special link and used the code for 3 free months).
I see no mention of this in my current referrals. How do I know that this is in effect and when it starts?
5 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: When do I get my free months for a referral?

normally when the other person pays the first bill
gm4jjj
Rising Star
Posts: 686
Thanks: 6
Fixes: 1
Registered: 30-07-2007

Re: When do I get my free months for a referral?

But they get 3 months free? So is it when they pay the activation fee?
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: When do I get my free months for a referral?

It's actually based on when the referred account becomes active, despite of whether a payment is due for the first month's subscription or not.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
gm4jjj
Rising Star
Posts: 686
Thanks: 6
Fixes: 1
Registered: 30-07-2007

Re: When do I get my free months for a referral?

Thanks Adam
So I guess it will be a month after the activation date.
I see the referral in the current list but no mention of the free months
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: When do I get my free months for a referral?

Quote
So I guess it will be a month after the activation date.

In a sense yes, it will take effect on the next billing date following the activation of the referred account.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team