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When can you renew your contract?

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jgb
Aspiring Pro
Posts: 145
Thanks: 100
Fixes: 1
Registered: ‎01-08-2007

When can you renew your contract?

My contract ends in early December but my LRS expires a month earlier in early November. Before deciding whether to renew LRS or not, I would prefer to see what deal Plusnet will offer me if I take out a new contract. Howe soon can I approach Plusnet about a new contract?

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 499
Thanks: 68
Fixes: 38
Registered: ‎02-05-2017

Re: When can you renew your contract?

Fix

Hi @jgb, thanks for getting in touch.

 

If you're within the last 3 billing months of your current contract, you can speak to our Customer options Team regarding the renewal of a contract. For reference they can be contacted directly on 0800 013 2632 and are available:

08:00 - 20:00 Monday to Friday
09:00 - 19:00 Saturday
09:00 - 18:00 Sundays

 

Regards

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team