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What's this about

D3lbou
Dabbler
Posts: 21
Registered: ‎19-11-2013

What's this about

So just browsing my members area and when I check on change product this came up

There's something we should mention...
You can't change your products for the moment, there is a problem with your next billing date. Please try again later.
It looks like a temporary fault has stopped us from checking your line. Please give us a call on 0800 432 0200 or 0345 140 0200 for more information.
If you find you can't change your products again, let us know using the Help Assistant.

What's this about I didn't want to change anything just having a look about on my area options
3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: What's this about

It's because your account isn't yet active, once it is you'll be able to scan around and see what's available.
D3lbou
Dabbler
Posts: 21
Registered: ‎19-11-2013

Re: What's this about

thanks Chris

hope the install and activation happens tomorrow all booked  Cheesy
will report back Smiley
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: What's this about

Everythings still confirmed for tomorrow morning.