What's this about

[#1]

So just browsing my members area and when I check on change product this came up

There's something we should mention...
You can't change your products for the moment, there is a problem with your next billing date. Please try again later.
It looks like a temporary fault has stopped us from checking your line. Please give us a call on 0800 432 0200 or 0345 140 0200 for more information.
If you find you can't change your products again, let us know using the Help Assistant.

What's this about I didn't want to change anything just having a look about on my area options

[#2]

It's because your account isn't yet active, once it is you'll be able to scan around and see what's available.

[#3]

thanks Chris

hope the install and activation happens tomorrow all booked 
will report back

[#4]

Everythings still confirmed for tomorrow morning.