What is "Dual Play"
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What is "Dual Play"
11-12-2013 8:17 PM
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Can anyone explain what the "Dual Play" means?
Re: What is "Dual Play"
11-12-2013 8:23 PM
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Re: What is "Dual Play"
11-12-2013 8:30 PM
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Re: What is "Dual Play"
12-12-2013 9:15 AM
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Re: What is "Dual Play"
25-01-2014 6:21 PM
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Under your broadband product it says 'Plusnet Essentials (Contracted) Dual Play'.
Just put there to confuse observant customers I guess.
Re: What is "Dual Play"
25-01-2014 8:00 PM
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It is on
https://portal.plus.net/view_my_broadband_usage/index.php
screen capture windows
Re: What is "Dual Play"
25-01-2014 8:15 PM
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Re: What is "Dual Play"
25-01-2014 11:10 PM
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Quote from: Oldjim broadband and phone from Plusnet
Sorry, Jim, it is not correct for mine. I have both BB (Essential) and Phone; but mine shows:
"Your broadband product
Plusnet Essentials (Contracted) - Change"
Re: What is "Dual Play"
26-01-2014 1:28 AM
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No Dual Play either - phone is still with BT.
Re: What is "Dual Play"
26-01-2014 10:06 AM
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It actually is correct as that is the internal name for having phone and broadband with Plusnet
Quote from: chandu Sorry, Jim, it is not correct for mine. I have both BB (Essential) and Phone; but mine shows:
Quote from: Oldjim broadband and phone from Plusnet
"Your broadband product
Plusnet Essentials (Contracted) - Change"
A better question is why some of us have it in our usage centre and some don't - that smells of a slight mess up
Re: What is "Dual Play"
26-01-2014 10:44 AM
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Plusnet Unlimited (Contracted) Dual Play - Change
Your current billing period
Jan 01 2014 - Jan 31 2014
Your usage allowance
Up to 0KB (applies between 8am - Midnight)"
Snap x 2!
I'm not contracted either. That's been "written off".
Re: What is "Dual Play"
26-01-2014 11:56 AM
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Quote from: Oldjim A better question is why some of us have it in our usage centre and some don't - that smells of a slight mess up
No mess up involved. We are in the process of moving people around on the back end to add the dual play on where relevant.
It has to be done in batches due to the number of accounts so some will show dual play and some won't until that is all completed.
Re: What is "Dual Play"
26-01-2014 11:58 AM
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Sounds very painful to me
Quote from: Scott No mess up involved. We are in the process of moving people around on the back end to add the dual play on where relevant.
Re: What is "Dual Play"
26-01-2014 1:55 PM
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Re: What is "Dual Play"
26-01-2014 2:34 PM
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Hope that doesn't show up in your bills.
Seriously, I assume you're both on unlimited and it's just a bug?
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