What is Unlimited (contracted) market 2/3 charges .

[#1]

As in the heading. This is new and started in june and adds £1 to my monthly bill. I would have done a online chat but my adblocker has stopped that and it's at LEAST a 20 min wait on phone but it's probably taken me as long to register to get on the forum.

[#2]

It is the charge for your Broadband service and there was an increase of £1 in June which you would have been informed of by e-mail.

[#3]

Hello @dogfish, welcome to our Community Forum! As informed by the previously post, this is in regards to your Broadband package and there was a price increase for £1.00 in June, which we notified all customers through email.

If you are interested in having a fixed price contract, You will need to get in touch with our Customer Option Team on 0800 013 2632, they are open Monday-Friday 8am-8pm, Saturday 9am-7pm and on Sunday 9am-6pm. There is currently no call que to the department, so feel free to get into touch.

Hope this information helps and feel free to ask for further assistance 

[#4]

Strange that when i renewed earlier this year for another 12mths i was told broadband was free and rightly assumed that that is for 12mths i was not made aware that plusnet could change there mind . Sharp practice comes to mind.It may be only £1 but if your doing it to 1,000,000 customers it's alot. Perhaps i should look at my email every day to see if plusnet are going to up it to whatever they think they can con the customer out off. I see nothing in my email but thats because i don't use it that often and if you don't plusnet remove mail as they have done. Thanks Dumbledore for the phone number.