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What happens to email account if you leave?

kingkobra
Grafter
Posts: 174
Registered: 23-08-2007

What happens to email account if you leave?

As it may be time to go to pastures new,  just wondering what happens as regards your email accounts if you no longer have a broadband account?
7 REPLIES
Moderator
Moderator
Posts: 26,417
Thanks: 1,449
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Registered: 14-04-2007

Re: What happens to email account if you leave?

For a small annual fee you can retain access to it.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Veteran
Posts: 5,472
Thanks: 292
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Registered: 11-08-2007

Re: What happens to email account if you leave?

You need to request that your broadband account is downgraded to a free dial-up account rather than simply being terminated !.
If I remember correctly, you then need to check your free dial-up account for email more frequently than every three months, otherwise the account may be considered unused and can be closed.
Moderator
Moderator
Posts: 26,417
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Registered: 14-04-2007

Re: What happens to email account if you leave?

This thread discusses it....sadly with no definitive answer on pricing.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Veteran
Posts: 6,735
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Registered: 02-02-2008

Re: What happens to email account if you leave?

Quote from: Strat
For a small annual fee you can retain access to it.

Whilst not wishing to raise my head too far over the parapet, just in case..... Roll eyes
I have some referrals, left PN a fair while ago, and still use email occasionally.
As a result PN pay me a little every now and again and I'm charged nothing for email.
Moderator
Moderator
Posts: 26,417
Thanks: 1,449
Fixes: 80
Registered: 14-04-2007

Re: What happens to email account if you leave?

Maybe Digital Care can give us a definitive answer for the OP and future reference.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
kingkobra
Grafter
Posts: 174
Registered: 23-08-2007

Re: What happens to email account if you leave?

Only considering a move elsewhere at the moment, but if it does happen, and I find out what happens to email accounts, then I'll post back.
acr
Rising Star
Posts: 222
Thanks: 13
Fixes: 1
Registered: 06-04-2007

Re: What happens to email account if you leave?

http://www.plus.net/support/service/policies/cancellation.shtml#gp5
Section 1 Paragraph 6 of the Cancellation Policy states
Quote
6. It is possible, when requesting an account cancellation, to request a downgrade to a mail only package for £20 a year instead of full account closure. This will allow continued access to email and some member centre features. This option must be requested at the time of cancellation.