Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
What are the excess usage charges on Plusnet Extra Pro?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- What are the excess usage charges on Plusnet Extra...
What are the excess usage charges on Plusnet Extra Pro?
12-01-2012 10:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've recently migrated from BT Total Broadband option 3 (unlimited within fair use policy) to Plusnet Extra with Pro option. Unfortunately this has coincided with me working from home more and with the arrival of Netflix in the UK.
I am not clear on what the excess charges are or if I can buy a top up once I go over my 60gig, which I am well on track to do this month.
Also wondering if I made a mistake in leaving BT for, er, BT in the form of PN. Unlimited seems to be only a business option and possibly more expensive than what I paid before.
(As an aside, I have been a happy PN customer for over two years in a work flat I have just vacated and rather than say goodbye I allowed them to take over from BT in my main property).
I am not clear on what the excess charges are or if I can buy a top up once I go over my 60gig, which I am well on track to do this month.
Also wondering if I made a mistake in leaving BT for, er, BT in the form of PN. Unlimited seems to be only a business option and possibly more expensive than what I paid before.
(As an aside, I have been a happy PN customer for over two years in a work flat I have just vacated and rather than say goodbye I allowed them to take over from BT in my main property).
Message 1 of 4
(2,752 Views)
3 REPLIES 3
Re: What are the excess usage charges on Plusnet Extra Pro?
12-01-2012 10:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
£5 for a 5GB chunk or, if you set the increased spend to zero there is no extra charge just everything goes slow until your next billing date
Message 2 of 4
(355 Views)
Re: What are the excess usage charges on Plusnet Extra Pro?
12-01-2012 11:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you.
Message 3 of 4
(355 Views)
Re: What are the excess usage charges on Plusnet Extra Pro?
18-01-2012 3:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Switched to an unlimited tariff. Took 30 mins. Pleased I did not have to change supplier.
Message 4 of 4
(355 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- What are the excess usage charges on Plusnet Extra...