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What are the excess usage charges on Plusnet Extra Pro?

kyber
Rising Star
Posts: 56
Fixes: 1
Registered: 15-11-2009

What are the excess usage charges on Plusnet Extra Pro?

I've recently migrated from BT Total Broadband option 3 (unlimited within fair use policy) to Plusnet Extra with Pro option. Unfortunately this has coincided with me working from home more and with the arrival of Netflix in the UK.
I am not clear on what the excess charges are or if I can buy a top up once I go over my 60gig, which I am well on track to do this month.
Also wondering if I made a mistake in leaving BT for, er, BT in the form of PN. Unlimited seems to be only a business option and possibly more expensive than what I paid before.
(As an aside, I have been a happy PN customer for over two years in a work flat I have just vacated and rather than say goodbye I allowed them to take over from BT in my main property).
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: What are the excess usage charges on Plusnet Extra Pro?

£5 for a 5GB chunk or, if you set the increased spend to zero there is no extra charge just everything goes slow until your next billing date
kyber
Rising Star
Posts: 56
Fixes: 1
Registered: 15-11-2009

Re: What are the excess usage charges on Plusnet Extra Pro?

Thank you.
kyber
Rising Star
Posts: 56
Fixes: 1
Registered: 15-11-2009

Re: What are the excess usage charges on Plusnet Extra Pro?

Switched to an unlimited tariff. Took 30 mins. Pleased I did not have to change supplier.