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Webspace transfer to Greenby

FIXED
Ken555
Hooked
Posts: 9
Thanks: 1
Fixes: 1
Registered: ‎25-12-2021

Webspace transfer to Greenby

I was one of those people that had free webspace as part of my account.

I thought it was meant to be transferred over to Greenby.com when they made the change to no providing directly.

When I attempt to login to Greenby it doesn't recognise my account details.  Was there something that I should of done ?

5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 18,213
Thanks: 7,706
Fixes: 518
Registered: ‎30-07-2007

Re: Webspace transfer to Greenby

Have you had notification from Greenby that your account has transferred ?

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

RealAleMadrid
Hero
Posts: 3,083
Thanks: 1,695
Fixes: 66
Registered: ‎07-07-2009

Re: Webspace transfer to Greenby

@Ken555  From other posts about this the general impression is that users with webspace are likely to be the last ones to be migrated to Greenby. At present I believe only Metronet emails have been migrated so it could be quite a while before webspace users are moved.  Months or sometime next year has been mentioned but these are probably complete guesswork. Until you are contacted by Greenby nothing has changed.

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,643
Thanks: 894
Fixes: 38
Registered: ‎24-07-2014

Re: Webspace transfer to Greenby

In the not too distant future, you'll get notification and web space (www) will automatically transfer. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Ken555
Hooked
Posts: 9
Thanks: 1
Fixes: 1
Registered: ‎25-12-2021

Re: Webspace transfer to Greenby

I should of said that my webpage has disappeared and the webspace option has gone from the member centre.

 I wonder if its something that's happened when I renewed my contract, early, with Plusnet. It was due to stop on the 12th September but I went online and renewed it at the beginning of the month. 

 

I can still FTP into the area and all the files are there.

 

 

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,643
Thanks: 894
Fixes: 38
Registered: ‎24-07-2014

Re: Webspace transfer to Greenby

Fix

@Ken555 Not sure what you see, but I can see your web page fine - webspace bits on the portal haven't moved. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team